Frequently Asked Questions

Arab Security Group serves a wide range of industries including Government & Public Sector, Commercial & Corporate, Industrial & Manufacturing, Hospitality, Healthcare, Education, Transportation & Logistics, Retail & Commercial Centers, Residential & Mixed-Use Developments, and Energy, Oil & Gas.

Arab Security Group is located at 4 Dr. Mohamed Awad Street, Al Mintaqah as Sādisah, Nasr City, Cairo, Egypt. From this strategic location, we provide integrated security, low-current, and smart technology solutions to clients across Egypt and the Middle East.

Arab Security Group stands out through our end-to-end delivery model — from system design and consultancy through installation, commissioning, and ongoing maintenance. We are certified partners with leading global technology brands, have 15+ years of experience, and maintain a team of factory-certified engineers.

Yes, we offer comprehensive maintenance and after-sales support packages including 24/7 monitoring, preventive maintenance, emergency response, spare parts management, and remote technical support. Our SLAs are tailored to your operational requirements.

We provide a full spectrum of security solutions including CCTV & Video Surveillance, AI-Based Video Analytics, Access Control & Biometric Systems, Physical Security (gates, barriers, bollards), X-Ray & Inspection Systems, Command & Control Rooms, and Perimeter Protection Systems.

Absolutely. As a vendor-agnostic systems integrator, we specialize in integrating solutions from multiple technology partners into a unified, seamless platform. We work with brands like Axis, Hikvision, Honeywell, Bosch, Cisco, and many more.

Yes, we offer comprehensive smart and intelligent solutions including Building Management Systems (BMS), Smart City platforms, and Home Automation & Smart Living solutions using protocols like KNX, BACnet, Zigbee, and more.

Project timelines vary based on scope and complexity. Small installations may take 2-4 weeks, while large enterprise projects can span 6-12 months. During the consultancy phase, we provide a detailed project plan with milestones and delivery dates.

Yes, we provide comprehensive technical training as part of our service offerings. This includes operator training, administrator training, and advanced technical training. We also offer dedicated training sessions that can be requested through our Training page.

You can request a consultation by visiting our Contact page, calling our office directly, or sending an email to infoegypt@arab-security.com. Our team will schedule a meeting to understand your requirements and provide a tailored proposal.

Yes, all our solutions are designed and installed in compliance with international standards including EN 54 (Fire), NFPA, TIA/EIA-568 (Cabling), PAS 68 (Physical Security), ECAC/TSA (X-Ray), and ISO 27001 (Information Security).

Yes, we provide end-to-end services covering System Design & Consultancy, Project Management, Installation & Commissioning, Testing & Integration, Maintenance & After-Sales Support, and Technical Training.